Four 1,5-hour interactive sessions where you will learn how to start developing your Client Engagement Strategy, Roles, Segments and Playbooks as a foundation then you plan your Standards, your Client Engagement Activities and Client Engagement Operations.
By the end of each Masterclass, you’ll notice your momentum.
This will lead you to a positive cycle of growing momentum, acquired knowledge, greater confidence and better results!
Early in his career, Skip realized that just understanding the technology was only part of the challenge. To make technology truly valuable to an organization you had to communicate with business leaders; to align the possibilities that IT could deliver and meet the goals and needs of the business.